How we collect, use, and protect your personal data.
Last Updated: January 15, 2026
This Privacy Policy explains how LONDON WORK AT HEIGHT SEMINAR LIMITED ("we", "us", "our", or "the Company") collects, processes, stores, and protects your personal data when you visit our website at angelacademy.info and when you register for our free educational webinar series on child and adolescent development with pets.
LONDON WORK AT HEIGHT SEMINAR LIMITED is the data controller responsible for your personal data. We are registered in the United Kingdom and operate from the following address:
LONDON WORK AT HEIGHT SEMINAR LIMITED
2nd Floor Unit 3, ASHFORD, TN24 8XW, United Kingdom
Email: [email protected]
We are committed to protecting your personal data and ensuring transparency regarding how your information is handled. This policy applies to all individuals who visit our website, register for webinars, use our contact forms, or otherwise engage with our online services. We encourage you to read this policy carefully so that you understand your rights and our obligations under applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
We collect only the minimum amount of personal data necessary to provide our educational webinar services and to operate our website effectively. Below is a detailed breakdown of the categories of personal data we may collect:
We do not collect any special categories of personal data (also known as sensitive data), such as data concerning health conditions, political opinions, religious beliefs, ethnic origin, sexual orientation, or biometric data. We also do not collect financial data such as payment card details, as our webinar series is completely free of charge.
We collect personal data through the following methods:
When you fill in the webinar registration form on our homepage or the contact form on our contact page, you voluntarily provide us with your name, email address, and (for the contact form) your message. These forms are the primary way we collect personal data.
Our website uses essential cookies to ensure basic functionality (such as remembering your cookie consent preference) and analytics cookies (if you consent) to help us understand how visitors use our site. We do not use advertising or retargeting cookies. For complete information, please review our Cookies Policy.
If you have given your consent, we may use analytics tools such as Google Analytics to collect anonymized data about website usage patterns. These tools help us understand which pages are most useful, where visitors come from, and how we can improve our content. Analytics data is aggregated and cannot be used to identify you personally.
Our web hosting provider automatically records certain technical data in server logs when you access our website. This includes your IP address, the date and time of your visit, the pages you requested, and the referring URL. Server logs are maintained for security monitoring and technical troubleshooting.
Under the UK GDPR, we must have a valid legal basis for processing your personal data. The specific legal basis we rely on depends on the type of processing activity:
| Processing Activity | Legal Basis |
|---|---|
| Webinar registration and sending access links | Contract performance (Article 6(1)(b)) — processing is necessary to fulfil your registration request |
| Responding to your contact form inquiries | Legitimate interest (Article 6(1)(f)) — it is in our legitimate interest to respond to your questions and provide support |
| Analytics cookies and website usage tracking | Consent (Article 6(1)(a)) — we only activate analytics when you accept cookies through our consent banner |
| Essential cookies for website functionality | Legitimate interest (Article 6(1)(f)) — essential cookies are strictly necessary for the website to function properly |
| Server logs and security monitoring | Legitimate interest (Article 6(1)(f)) — maintaining the security and integrity of our website and services |
| Compliance with legal obligations | Legal obligation (Article 6(1)(c)) — where we are required to retain or disclose data by law |
Where we rely on legitimate interest as our legal basis, we have conducted a balancing test to ensure that our interests do not override your fundamental rights and freedoms. You have the right to object to processing based on legitimate interest at any time, as described in Section 9 below.
We use the personal data we collect for the following specific purposes:
We do not use your data for marketing purposes beyond sending webinar-related emails that you have explicitly registered for. We do not send promotional newsletters, third-party offers, or any unsolicited commercial communications.
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. The specific retention periods for each type of data are as follows:
Retained for up to 12 months after the webinar series concludes. After this period, your registration data is permanently deleted from our systems unless you have separately contacted us and an ongoing communication exists.
Retained for up to 2 years from the date of submission. This allows us sufficient time to address any follow-up questions and maintain a record of our correspondence for quality assurance.
Analytics cookies are retained for a maximum of 13 months. Cookie consent preferences stored in your browser's local storage persist until you clear your browser data or change your preferences.
Server log data, including IP addresses and access records, is retained for up to 6 months for security monitoring and technical troubleshooting purposes, after which it is automatically purged.
When data reaches the end of its retention period, it is securely deleted or anonymized so that it can no longer be associated with you. You may request earlier deletion of your data at any time by contacting us at the email address provided in Section 13.
We take a conservative approach to data sharing. Your personal information is not sold, rented, traded, or otherwise disclosed to third parties for their own independent use. We may share limited data with the following categories of service providers who assist us in operating our website and delivering our webinar services:
All third-party service providers are contractually bound to process your data only on our instructions and in compliance with applicable data protection laws. They are required to implement appropriate technical and organizational security measures. We confirm that we do not sell your personal data to any third party.
In exceptional circumstances, we may disclose your personal data if required to do so by law, regulation, legal process, or enforceable governmental request, or to protect the rights, property, or safety of our Company, our users, or the public.
Your personal data is primarily processed and stored within the United Kingdom and the European Economic Area (EEA). However, some of our third-party service providers (such as analytics or email delivery platforms) may operate servers located outside the UK and EEA.
Where personal data is transferred to a country outside the UK or EEA that has not been deemed to provide an adequate level of data protection, we ensure that appropriate safeguards are in place. These safeguards may include:
You may request further details about the specific safeguards applied to international transfers of your data by contacting us at the email address provided in Section 13.
Under the UK GDPR, you have a number of rights regarding your personal data. You can exercise any of these rights free of charge by contacting us at [email protected]. We will respond to your request within one calendar month.
You have the right to request a copy of the personal data we hold about you. We will provide this information in a commonly used, machine-readable format.
You have the right to request that we correct any inaccurate personal data or complete any incomplete data we hold about you.
You have the right to request the deletion of your personal data where there is no compelling reason for us to continue processing it, also known as the "right to be forgotten."
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as while we verify the accuracy of data you have contested.
You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another data controller without hindrance.
You have the right to object to the processing of your personal data where we rely on legitimate interest as our legal basis. We will cease processing unless we can demonstrate compelling legitimate grounds.
Where we process your data based on your consent (such as analytics cookies), you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing prior to withdrawal.
If you believe we have not handled your personal data correctly, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk or by phone at 0303 123 1113.
To exercise any of these rights, please send your request to [email protected] with the subject line "Data Subject Request." We may need to verify your identity before processing your request in order to protect the security of your data.
While our webinar series discusses topics related to children's development and their interactions with pets, the website and registration process are directed at adult parents, caregivers, and educators. Our services are not intended for use by children under the age of 16.
We do not knowingly collect personal data from individuals under 16 years of age. If we become aware that we have inadvertently collected personal data from a child under 16, we will take immediate steps to delete that data from our systems.
If you are a parent or guardian and believe that your child has provided personal data to us without your consent, please contact us at [email protected] so that we can take appropriate action.
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page.
If we make material changes that significantly affect how your personal data is processed, we will make reasonable efforts to notify you. Notification may include posting a prominent notice on our website or, where possible, sending an email to registered users. We encourage you to review this policy periodically to stay informed about how we protect your data.
Your continued use of our website after any changes to this Privacy Policy constitutes your acceptance of those changes. If you do not agree with the revised policy, you should discontinue your use of the website and contact us to request the deletion of your data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact us using the details below:
LONDON WORK AT HEIGHT SEMINAR LIMITED
Please use the subject line "Privacy Inquiry" for general questions about data processing or "Data Subject Request" when exercising your rights under Section 9. We aim to respond to all inquiries within 5 business days and to data subject requests within one calendar month.
If you are not satisfied with our response to your inquiry or complaint, you have the right to lodge a complaint with the UK supervisory authority: the Information Commissioner's Office (ICO). You can reach the ICO at ico.org.uk or by phone at 0303 123 1113.